Good communication with the family of a senior client is an essential part of any caregiver business!
Caregiver communication with the family of a senior client who requires care services, is the second most important part of your caregiver position, the first is the quality care that you provide for the senior.
The family is always curious to know how the care is going on a daily basis, and if the non-medical caregiver business services are being provided as promised.
Good communication is extremely valuable, and provides so much comfort for the family. A great way to stay in touch is virtually, especially if your senior client does not live in close proximity to their family.
FREE Virtual Meeting Software
- Select your FREE meeting platform (Zoom, Skype, Google Hangout) and do a test meeting with someone. With zoom you can do a test with yourself
- It is very important that your computer connection is stable
- Check that your audio is working and that you do not get any feedback or echo sounds.
- Test the connection before the call, and set up a simple, clean (uncluttered) background, and where your senior clients will be most comfortable.
- Set up the video chat at least 30 mins to 1 hour before your scheduled meeting.
- Enjoy the happiness that surrounds you on the call-you made this happen!:)
It is also important that you to send regular emails, or call the family member in charge of care from time to time and have a one on one chat to update each other. This is a great time to let the family know your overall general observations, or any recent changes in the senior’s mental or physical state.
When the opportunity presents itself let the family know what extra initiatives you or your care workers have been taking to add value to their senior loved one(s) life. Good and effective communication with the family of your senior client(s) is will be one of the determining factor to the success of your caregiver business.
If you are just reading this and just in the process of contemplating starting a senior care business as an independent caregiver, or an agency then you may find the ‘How to Start a Non-Medical Home Care Business’ very useful. This guide will give you a well rounded view of what is involved in becoming a business owner and how to get it off the ground and running. Included with the guide are all the senior care business templates you will need.
Home Care Business Templates (EDITABLE)
✔️ Client Intake Form-Non-Medical Home Care Business
✔️ Independent Caregiver Service and Fees Information Sheet
✔️ Home Care Agency Service and Fees Information Sheet
✔️ Home Care Rates-All Services Offered (2 Options)
✔️ Caregiver Job Description Form
✔️ Home Care Service Quote
✔️ Home Care Service Agreement (Terms of Service)
✔️ Transportation Agreement-Client Outings (Non-Medical)
✔️ Employee Non-Compete Agreement
✔️ Home Care Service Plan-Plan of Care
✔️ Care Plan Review Template
✔️ Home Care Invoice-Each Visit Detailed
✔️ Visitor Sign In & Out Sheet
✔️ Senior Information Form-Client Profile w/Photo
✔️ Diet Profile Template
✔️ Personal Inventory Checklist (Home/Room in Care Facility)
✔️ Acute Care Assessment Report-One Sheet Quick Overview
✔️ Care Assessment Template (Detailed Care Requirements)
✔️ Home Safety Checklist-Home Overview
✔️ Fall Risk Assessment Form-Detailed Format
✔️ Residence Information Sheet (Quick Reference)
✔️ Proposal Letter-Home Care-For New Clients
✔️ Proposal Letter-Home Care-Organizations and Health Facilities
✔️ Competitor Call Script-Home Care Business
✔️ Caregiver Job Posting-Ad Template
✔️ Hire a Caregiver Checklist-Quick Guide
✔️ Caregiver Application Form Template
✔️ Pre-Interview Caregiver Questionnaire
✔️ Caregiver Interview Questionnaire
✔️ Caregiver Reference Check Questionnaire
✔️ Job Offer Letter-Home Care Employee
✔️ Job Acceptance Letter-Home Care Employee
✔️ Caregiver Employment Agreement-Long format
✔️ Caregiver Employment Contract-Short Format
✔️ Caregiver Profile Sheet (Quick Reference)
✔️ Time Sheet Weekly-Caregiver Employees
✔️ Caregiving Daily Checklist (Journal-Visit Log)
✔️ Housekeeping Checklist
✔️ Personal Care Checklist
✔️ Toileting Chart (2 Layout Options)
✔️ Client Progress/Recovery Notes Template
✔️ Weekly Food Log-Meal & Hydration Tracker
✔️ Letter of Recommendation-Home Care Employee
✔️ COVID-19 Screening Form for Visitors
✔️ Proof of Income and Employment Letter
✔️ Final Employment Warning Letter-Caregiver
✔️ Termination of Employment Notice-Caregiver
✔️ Incident/Accident Report Form Template
✔️ Emergency Medical Information Template
✔️ Community Services Contact List (Routine Visits)
✔️ Care Directives-End of Life Wishes Form
✔️ Medical File Log-(2 Sizes-Letter + A4)
✔️ Medication List-(2 Sizes-Letter+ A5)
✔️ Weekly Medication Tracker
✔️ Monthly Medication Tracker
✔️ Medical Contacts List
✔️ Vitamin Supplement List
✔️ Service Price Increase Letter-Business Template
✔️ Home Care Tax Statement Template
✔️ Bookkeeping Checklist-Home Care Business
✔️ Activity Sheet Template-Monthly (3 Sizes)
✔️ Menu Template-Weekly (3 Sizes)